Congruent — ROI Calculator

Calculate the value of strategic congruence

Strategy creates the plan. Alignment creates the return. Move the inputs to see what closing your alignment gap is worth in year one.

How to use this: Enter your FTE count and sector — loaded cost auto-fills with a sector benchmark. Then adjust the drag and recovery sliders if you want to test alternative assumptions. Every input has a source you can inspect in the panel on the right. Nothing leaves your browser.
Payback period
on the recommended subscription · year one, mid case
of your payroll = the fee

The fee is about 0.1–0.2% of your payroll. Recover that much of the effort lost to misalignment and it's paid for — and the published range for that loss is 10–30%.

Net value · year one
low · mid · high

This counts only recovered workforce productivity — not better decisions, revenue, or retention. It's a floor.

Your organisation

Three inputs describe the size and cost base of your workforce.

Total full-time equivalents. For payroll-led businesses, use the FTE figure from your latest payroll register.
Used to set a default loaded cost per FTE. Override the number on the right if you have a better figure.
Salary + employer NI + pension + benefits + allocated overhead. Pulled from finance or HRIS reporting.

Model assumptions

Defaults are deliberately conservative. The cited literature supports a wider range.

5.0%of total payroll
The literature places total misalignment drag at 10–30% of effort. We default to 5% — the conservative share we treat as recoverable workforce-wide in year one (range 3–8%) — and let you push higher if your own evidence supports it.
25%of identified drag
Share of the identified drag a focused alignment programme typically recovers in year one. 25% is conservative — top-quartile operators capture more (Bain).

Cost of misalignment — the size of the problem

The gross annual cost of effort lost to misalignment, before any recovery. The year-one return below counts only the conservative slice Congruent recovers.

Your org — gross annual cost
at the gross drag band
Per 100 FTE
comparable benchmark
Gross drag band
within the 10–30% literature range
Loaded cost / FTE
your input

Gross cost = FTE × loaded cost × gross drag. Gross drag is the share of effort lost to unclear or conflicting priorities — the published range is 10–30%; the band shown is the model's conservative mid-band (roi-model.json → cost_of_misalignment). This is the size of the problem; the recoverable value modelled below is a smaller, deliberately conservative slice.

Recommended tier and year-one economics

Annual subscription
Value recovered (Y1, mid)
Net value (Y1, mid)
Payback (mid)

KPI cockpit extensions v3.4 catalogue — available at every tier

Bundled demos at Scale (3 KPIs / 1 source / monthly) and Enterprise (8 KPIs / 2 sources / weekly) cover the proving-ground configuration. Extensions ratchet the bundled demo up toward standalone-equivalent depth, paid a-la-carte.

Extensions — recurring
£0 /yr
Extensions — one-off
£0
Year-1 total (fee + extensions)
Annualised cost (Y1 + 1 yr)

One-offs amortised over the first year for the annualised view. Standalone full-custom cockpit (£45–85k one-off) is the alternative path — buy day-one depth and skip the ratchet. Both options remain available at every tier.

Year-one value across scenarios

The ROI multiple is shown only here, and only as a full low–mid–high band — never as a single headline figure.

ScenarioDrag %Value recoveredNet (− fee)ROI

This ROI counts only the conservative recoverable slice, year one only — and is never reported as a single multiple, always as the low–mid–high band above. Headline figure uses your current drag % (mid); low / high reflect ±40% bands around your input, matching the range typically observed across the cited research.

How the maths works

total_payroll  = FTE × loaded cost / FTE
misalignment_drag  = total_payroll × drag %
year1_value  = misalignment_drag × year-1 recovery factor
net_value   = year1_value − annual subscription
payback_mo  = annual subscription ÷ (year1_value ÷ 12)

This is intentionally a payroll-only model. Second-order effects — talent retention, brand consistency, faster planning cycles, customer experience — are excluded to keep the headline conservative.

The opportunity at scale

Misalignment is a measurable line item across the entire mid-market. This view models the market Congruent can address and the revenue an attainable share unlocks.

How to use this: Defaults model UK mid-market (250+ FTE). Adjust the addressable population and penetration assumptions to test alternative scenarios. The per-customer economics are inherited from the Prospect view.

Addressable market

Sizing the population of organisations where strategic alignment is a board-level concern.

UK businesses with 250+ employees (ONS, 2024). Switch to 240,000 for OECD-wide mid-market, or use your own bottom-up segment.
Midpoint estimate for the 250+ band. Lower this if you're modelling lower-mid-market only.
Weighted blended average across mid-market UK sectors.
Aggregate addressable payroll across the population — the pool from which alignment value is recovered.

Penetration and pricing

How much of the addressable market Congruent realistically reaches, and at what ASP.

3.0%of addressable companies
SaaS benchmarks: B2B vertical tools typically reach 1–5% of TAM within 5 years; category leaders push 8–15%.
Weighted average across Starter (£15k) → Enterprise (£150k) tiers; default assumes Growth tier mix.
78%software-typical
Diagnostic delivery is mostly software + analyst time. 75–80% GM is the SaaS benchmark for this maturity.

Headline market economics

TAM (recoverable value)
payroll × drag × recovery, across population
Serviceable revenue
addressable cos × ASP
5-yr ARR target
at penetration %
5-yr gross profit
ARR × GM

TAM here is the value Congruent's customers can recover — the buyer's pool. Serviceable revenue is what Congruent could bill if every addressable company subscribed. 5-yr ARR is the realistic landing at your penetration assumption.

Customer value vs subscription price — why this category sustains itself

Per-customer value (Y1)
at conservative drag
Per-customer subscription
Value-to-price ratio
payback < 12 months at scale
Implied retention floor
when ROI > 5×

When per-customer ROI clears 5×, gross retention typically sits above 90% in B2B SaaS — investors should view the value-to-price ratio as the principal leading indicator for NRR.